• Welcome to the ShopKey support center

    Get2Know more about your ShopKey products, view online guides… and more. Connect with other ShopKey users, or get support from our professional product teams.

  • All Systems Normal

  • Popular Support Articles

    Visit the Product Knowledgebase to find technical support articles, how-to information, and the latest product update announcements.

  • ShopConnection

    The Mitchell 1 product teams provide insights and helpful tips & tricks in the Shop Connection Blog. New content is added regularly, so visit often.

  • ShopKey Support Team

    The Client Services team is ready to serve and support our customers. To reach the correct team for assistance, select one of the options below:

    Product Content Support – For help locating repair or estimating information in ShopKey Pro or TruckSeries.

    Technical Support – If your software is not working properly or you need installation or data update assistance.

    Customer Account Support – For assistance with your ShopKey account.

    SocialCRM Support – Find contact information for the support agent assigned to your shop.